Introduction
Welcome to FoamCrafter. By accessing and using our website foamcrafter.co.uk, you agree to be bound by these terms and conditions. Please read them carefully before placing an order.
Company Information
FoamCrafter is a UK based foam products retailer specialising in custom cut upholstery foam for sofas, cushions, mattresses and DIY projects.
Use of Website
By using our website you agree to:
- Use the website for lawful purposes only
- Not misuse or attempt to hack or damage the website
- Provide accurate and truthful information when placing orders
- Not reproduce or copy any content without permission
Products & Orders
- All foam products are subject to availability
- Custom cut foam orders are made to your exact specifications
- We reserve the right to refuse or cancel any order at our discretion
- Product images are for illustration purposes only
- Colours may slightly vary due to screen display differences
Custom Cut Foam Policy
Due to the bespoke nature of custom cut foam orders:
- Custom sized foam cannot be returned or refunded unless faulty
- Please ensure all measurements are correct before ordering
- FoamCrafter is not responsible for incorrect measurements provided by the customer
Pricing & Payment
- All prices are displayed in GBP (£) and include VAT where applicable
- We accept all major credit and debit cards
- Payment must be completed before order processing begins
- FoamCrafter reserves the right to change prices at any time
Delivery
- We offer fast UK wide delivery on all orders
- Delivery times are estimates and not guaranteed
- FoamCrafter is not responsible for delays caused by courier services
- Free delivery is available on qualifying orders over the stated minimum spend
Returns & Refunds
Please refer to our full Refund & Returns Policy for complete details regarding returns, exchanges and refunds.
Intellectual Property
All content on foamcrafter.co.uk including images, text, logos and designs are the property of FoamCrafter. Unauthorised use or reproduction is strictly prohibited.
Limitation of Liability
FoamCrafter shall not be liable for:
- Any indirect or consequential loss
- Loss of profit or business opportunity
- Damage caused by incorrect use of products
- Delays beyond our reasonable control
Privacy Policy
We are committed to protecting your personal data in accordance with UK GDPR regulations. Please refer to our Privacy Policy for full details on how we collect and use your data.
Governing Law
These terms and conditions are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Changes to Terms
FoamCrafter reserves the right to update these terms and conditions at any time. Continued use of the website following any changes constitutes your acceptance of the new terms.
Contact Us
For any questions regarding these terms and conditions please contact us at: info@foamcrafter.co.uk