Contact Us
Need Any Help?
We are here to help you with any question.
Get in Touch With Us
Have a question about our foam products or need a custom size quote? We’re here to help. Reach out and our friendly team will get back to you as soon as possible.
Monday to Saturday - 8am - 6pm
unit 11A, enterprise trading, Lees St, Abbey Hey, Manchester M18 8QU, United Kingdom
Frequest Asked Questions
Product
What types of foam do you sell?
We offer a wide range of premium upholstery foam including sofa foam, cushion foam, mattress foam, travel cot foam and custom cut foam sheets suitable for any DIY or upholstery project.
Can I order foam cut to my exact size?
Yes! We specialise in custom cut foam. Simply provide your required measurements including length, width and thickness and we will cut your foam to your exact specifications.
How do I know which foam density is right for me?
We recommend high density foam for sofas and seating, medium density for cushions and light density for padding and DIY projects. If you need guidance please contact our team and we will help you choose.
Orders
How long will my order take to arrive?
Most orders are dispatched within 1-2 working days and delivered within 3-5 working days across the UK. Custom cut orders may require additional processing time.
Can I track my order?
Yes. Once your order is dispatched you will receive a confirmation email with your tracking details so you can monitor your delivery.
Can I cancel or modify my order after placing it?
You can cancel or modify your order within 24 hours of placing it. Custom cut foam orders cannot be modified once cutting has begun. Please contact us immediately at info@foamcrafter.co.uk
Payments
What payment methods do you accept?
We accept all major credit and debit cards including Visa, Mastercard and American Express. We also accept PayPal for safe and secure checkout.
Is my payment information secure?
Absolutely. All transactions on foamcrafter.co.uk are processed through a fully encrypted secure payment gateway. We never store your card details on our servers.